At Barney’s Bites, we strive to ensure that your orders are delivered promptly and to your satisfaction. Below, you’ll find information about our shipping and returns policies.

Shipping Policy

– We process orders within 1-2 business days after receiving payment.
– Shipping times vary based on your location. Estimated delivery times:
– Local: 2-5 business days
– Regional: 5-7 business days
– International: 7-14 business days
– Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Returns Policy

– Your satisfaction is our priority. If you’re not completely satisfied with your purchase, we accept returns within 30 days of delivery.
– To be eligible for a return:
– Items must be unused, unopened, and in their original packaging.
– Proof of purchase (receipt or order confirmation) is required.
– To initiate a return, please contact us with your order details and reason for the return. We will provide you with return instructions.
– Return shipping costs are the responsibility of the customer unless the item is damaged or defective upon arrival.

Refunds

– Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original payment method
– Shipping costs are non-refundable unless the return is due to a damaged or defective item.

Exchanges

– We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.

Damaged or Missing Items

– If your order arrives damaged or incomplete, please contact us within 7 days of delivery. Include photos of the damaged item(s) and your order details, and we will resolve the issue promptly.